TESTIMONIALS

Our customers speak for themselves.

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TESTIMONIALS

Our customers speak for themselves.

★★★★

Joe is awesome. Our AC died in August and we didn't know what to do. Our family is super vulnerable to Covid and other HVAC companies said they couldn't get AC units because of temporary factory shutdowns. Joe came multiple times to help and he sanitized a bunch of borrowed window units so that we would be safe until we could get a new AC installed. His concern was real and he went way out of his way to make sure we were going to be ok.

★★★

We have had quite a bit of work done by Joe. He looks out for the customer by making sure they are satisfied while being cost efficient. He came to our rescue after our house froze during the polar vortex a few years ago. Our thermostat malfunctioned while we were away and the heat didn’t kick on. He immediately came and detected the problem and installed a wi-fi thermostat. The heat was restored and our home was spared from further damage as pipes had frozen. If you would like your job to be done right by someone you can trust, call Joe!

★★★★

Could not have gone better!  Joe arrived in the time established.  He was exceptionally nice and very professional.  He explained what he would be doing and answered all of my questions regarding the workings of the furnace.

★★★★

Joe P. came out and cleaned and inspected my furnace. He checked to make sure everything was safe. I was impressed at how professional he was.  I was very happy the cost was as expected with no hidden surprises. 

Couple at Home

★★★★

The service was fantastic. The employee's name was Joe and he was very professional and did a great job in a short amount of time. I felt he was very thorough. He wasn't pushy at all and explained what he was doing. Overall - great company and request Joe if you call.

★★★★

Joe P. did a great job. He was prompt, courteous, professional and conducted the work swiftly, explaining everything we needed to be aware of without coming across pushy, know-it-all, or condescending. We would be happy to have Joe back when we are ready for our furnace and a/c replacement.

★★★★

Joe P. came in and provided the installation for water heater, furnace and air conditioner. He is very thorough and would take the time that he needed to complete the job as it were his own house, to do it right without cutting corners or simplify things. The job was done right and everything is working fine. 

★★★★

I was impressed how courteous J. Palumbo was. He explained what he checking for and was efficient and tidy. I would use this company again. 

★★★★

Joe P was a great technician explaining clearly what was happening at each step of the process. His attention to detail made me feel he really cared about his job and ensuring customer satisfaction.

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★★★★
 

Service tech Joe Palumbo did an excellent job. I don't think I have ever had a yearly furnace cleaning and checkup as good as the superior job Joe did today. He found areas of the furnace and blower that had been missed by previous technicians from other companies. And finally, he made sure my Aprilaire humidifier on the furnace was working properly. That was a particular concern of mine. 

★★★★

I was impressed with Joe P.  He was professional and thorough.  No hard sell.  In fact, he explained to me what things I might do myself to save money.

Grandpa Santa

★★★★

My service person was Joe P.  He did a very thorough job cleaning and checking my furnace.  I really appreciate service people of this caliber. If all of your employees are like him your company is blessed.

★★★★

Joe P. was fantastic.  Very courteous, professional and helpful.  He took the time to walk me through everything that he found and gave me helpful feedback and explanations.  I will definitely have him come back next fall for another inspection and I would be very happy to have him be the one to replace my furnace when the time comes.

★★★★
 

It went very well...Joe Palumbo was very professional and knowledgeable .

★★★★

What I was impressed was the extra touches... of preventative maintenance as well with the teaching that the tech, Joe P showed...and id of issues, ie identifying where there was a "hole" where dust and dryer lint was getting in and taped it up, he identified that my 17 year old water heater was nearing the end of it's life and discussed options with me. Overall, very satisfied with the service, and would recommend them to anyone.

★★★★

A great experience all around. Joe called & got here earlier than expected, explained to me everything he was checking & cleaning. A really super nice young man.

Family in Park

★★★★

The technician that came for my inspection and service was Joe P. He was very prompt , courteous and helpful. He was so knowlegable. He took the time to show me and explain so I actually understood what he was talking about.I am so impressed with the service he provided me I for sure will not hesitate to use this company and request Joe P if I ever need them again.Great job!!!

★★★★

My tenant was very impressed with the thoroughness and professionalism of Joey Palumbo. He really took time going over the different things with her. He did not try to sell services that were not needed and made honest recommendations which were carried out. He was punctual and very pleasant to work with. He will have repeat business from me when required.

★★★★

Joe P. did a wonderful job and addressed all of my concerns.  I was very please and call on Joe for any future HVAC needs.   I felt Joe went the extra mile to ensure I was please with the service.  I highly recommend Joe.

★★★★

Joe Palumbo did a thorough check of my hot water heater and realized that the water leaking was coming from the drain on the humidifier.  He found that the PVC pipe to the drain was clogged and was able to clear very quickly.  He dried up the floor and brought the wet towels up from my basement.  He was courteous and helpful and did complete work.  Thank you Joe!

Old Man Sitting

★★★★

Our tech Joe P.  arrived on time and was extremely thorough, taking the time to make sure he checked everything, and to make sure that we understood what he was doing and why. After extensively checking and cleaning everything (and eliminating a persistent squeak in one of our ducts) Joe gave us some helpful tips and then gave us some recommendations in his write up.

★★★★

Joe P. came out for the service call/consultation. He called ahead to verify the appointment time and was very personable when he arrived. After a thorough inspection of the area he was able to come up with a solution that involved using existing features of the crawl space and heating/cooling systems. We already had one other company come in and suggest solutions that were not only more expensive, but required massive alterations (e.g., a complete drain tile system and sump pump). It was refreshing to have an honest, trustworthy, normal person explaining how  certain things could, and should, be done rather than a pushy salesperson. He was also able to point out some additional items for consideration; again, taking the time to explain the why they should be considered rather than pushing the sale.

★★★★

Joey was very friendly and honest about the the entire system.  I would/will use again thanks

★★★★

Joe P was the associate who came to the house to service it. He was very prompt, give me a call about 30 mins before coming, was very professional and courteous. He explained exactly what he is doing, walked thru the whole process. Unfortunately, my AC is old and had a leak, which was not worth servicing, but Joe was good enough to clearly explain the problem, and show the potential areas where it could have leaked. I have to replace my AC, but having someone like Joe provide information makes it easier to make a decision quickly.

★★★★

★★★★

He arrived on time as promised. He was thorough, neat and answered all questions in a professional manner.I will request him when any future work is needed.

Happy Girl Texting

Joe P. was very professional, polite/respectful and seemed very knowledgeable.  He communicated well and called before his arrival even with the appointment scheduled so I knew he was on the way. His inspection was thorough and he showed me what he was looking at and the reasons why. The inspection camera was impressive and increased his ability to make an in depth and complete inspection. Made me aware of what the results were and could be from different things happening or when needing repair or replacement.  His tests of the various operating components were positive and I felt good knowing these things were inspected as well as tested and working properly.   I enjoyed the visit and would feel comfortable using Joe as the tech in the future if or when needed.   thank you.