Joe P. came out for the service call/consultation. He called ahead to verify the appointment time and was very personable when he arrived. After a thorough inspection of the area he was able to come up with a solution that involved using existing features of the crawl space and heating/cooling systems. We already had one other company come in and suggest solutions that were not only more expensive, but required massive alterations (e.g., a complete drain tile system and sump pump). It was refreshing to have an honest, trustworthy, normal person explaining how  certain things could, and should, be done rather than a pushy salesperson. He was also able to point out some additional items for consideration; again, taking the time to explain the why they should be considered rather than pushing the sale.